All residents must complete check-out by 10:00 AM on 31 January 2027. The building will then close. No accommodation extensions beyond this date are possible.
- Can I stay at WEST after 31 January 2027?
No. All accommodation at WEST must end by 31 January 2027 at 10:00 AM, regardless of any previously agreed later date.
- What if my existing accommodation or reservation extends beyond 31 January 2027?
WEST cannot provide accommodation after the closure date. Students with affected bookings will be notified individually and informed about check-out and financial settlement arrangements.
You do not need to submit a standard cancellation request for the period affected by the closure.
- Can I check out earlier?
Students whose stays were originally due to continue beyond 31 January 2027, and students starting their accommodation between 15 November 2026 and January 2027, may check out between 25 and 31 January 2027.
For these students, January accommodation charges will be adjusted according to the actual check-out date. Any resulting overpayment will be refunded to the student's bank account.
- When will my security deposit be refunded?
For the above-mentioned groups affected by the closure arrangements, the refundable security deposit will be returned to your bank account within 14 days of properly completed check-out, subject to settlement of any outstanding charges or damage.
Other completed stays are settled according to the applicable accommodation terms.
Please ensure that your bank account details are correct and that the room handover procedure has been completed.
- Can STUDENT HOUSING help me find alternative accommodation?
Student Housing s.r.o. is exploring accommodation options with other providers in Prague and the surrounding area.
You may submit a non-binding inquiry using the following form:
Inquiries will be reviewed as soon as practicable. If a suitable opportunity is identified, applicants may be contacted by email with information about possible next steps.
Please note: Submission of an inquiry does not guarantee accommodation and is not an offer of a new accommodation agreement. Each applicant remains responsible for arranging their accommodation.
You are welcome to share the form with other students who may need accommodation.
- Will WEST provide accommodation confirmations for visa or residence-permit purposes?
From 15 November 2026, Student Housing s.r.o. will issue accommodation confirmations only for periods ending no later than 31 January 2027.
WEST cannot confirm accommodation for any period after that date.
If your visa or residence application requires confirmation of accommodation beyond 31 January 2027, you will need to obtain appropriate documentation from another accommodation provider.
If you already hold a confirmation showing a later date, please contact the WEST Accommodation Office for clarification about the actual accommodation period. For advice on your immigration or residence status, contact the competent authority.
- Can I still check in before WEST closes?
Confirmed arrivals before 31 January 2027 may be accommodated only for the remaining period of operation, subject to the applicable reservation arrangements.
New check-ins on 31 January 2027 cannot be accommodated, as the building will close at 10:00 AM.
- What should I do before checking out?
Please complete the standard room handover procedure, return your keys and access cards, settle any outstanding payments, and ensure that the accommodation office has the correct bank account details for any refund.
- Who should I contact with questions?
WEST Accommodation Office - west@kam.czu.cz
Please also check this page for further updates.